Village Animal hospital

108 Queen St.
Lakefield, ON K0L 2H0

(705)652-5267

www.villageanimalhosp.net

Temporarily Closed Monday March 23 2020

 

In an abundance of caution, we have made the decision to temporarily close.

 

On Sunday March 22nd a staff member reported flu like symptoms. So as to limit the potential spread and to follow regulations outlined by our government, we will not be providing services until more information is known.

 

We hope to return to our regular services on or before Wednesday April 1st.

 

Please know that your pet’s health and wellbeing is still our top priority. We are directing all of our patients to The Kawartha Veterinary Emergency Clinic for any urgent care. If your pet needs to be seen please call:

 

705-741-5832

 

If you are awaiting a previously placed food or medication order, we will notify you upon our return when it is available for pick up.

 

If you need to order food during our absence, home delivery can be arranged through our online store. Please follow the link on our website. Be sure to select ‘home delivery’ otherwise we will not be able to process your order.

www.villageanimalhosp.net

www.myvetstore.ca

 

If you require prescription medications, please leave a detailed message on our answering machine and we will do our best to have your prescription filled at a pharmacy or a nearby veterinary clinic. Be sure to include:

*your phone number, your name and your pets name

*the name and strength of medication you require

*the labelled dosing instructions (how much you are giving your pet)

  

All scheduled appointments are cancelled until we return to regular services. We will contact you upon our return to re-schedule.

 

We look forward to serving you upon our return. In the meantime, please take care of yourself (extra cuddles with your furry companions) and each other.

 

 COVID-19 Pandemic Important Update March 16 2020

  Firstly, we sincerely hope that you, your family and furry family members are well during these uncertain times.

 Due to the increasing information being released about COVID-19, we have had to make some changes to our services. To quickly address the recent evolution of the COVID-19 Pandemic, we have decided to support the wider effort aimed at slowing the spread of the virus. We will be limiting the amount of human to human interactions as per the government recommendations.

 

**If you have travelled outside of Canada within 14 days of your appointment or if you or someone in close contact is currently being tested or treated for COVID-19 virus please notify us so that we can make alternative arrangements for you.**

 

We will be using our phones as our primary means of communication with our clients.

 

If you require a prescription refill, food or to schedule an appointment please call our office. Please note that we are not scheduling any routine surgeries at this time and are limiting appointment availability for non-urgent care. For orders of food and some medications, please note that it may take up to 10 business days to be received at the practice as our supplier is currently facing some shortages.

 

Please make note of the following procedures we have recently instituted:

 

Ordering food and prescription medications: when you call our office, we will give you instructions to pay over the phone whenever possible. Once the product is available for pick up we will notify you and arrange a time for you to collect it from our front step.

 

If you have a scheduled appointment please call to let us know that you have arrived and you will be transferred by phone to speak directly to our veterinarian. If you do not have access to a cell phone please notify our staff.   

 

Until further notice, we will not be open on Saturdays.

  

We will be reassessing the situation in the coming weeks as things evolve and will keep you informed of any changes. We thank you for your understanding and co-operation during this difficult time.

 

From the Village Animal Hospital Team

  

Village Animal Hospital welcomes you!

Welcome to Village Animal Hospital! We are a full service animal hospital providing comprehensive healthcare services to pets in Lakefield, Peterborough, Apsley and the Kawarthas. Founded in 1991, we have been providing exceptional compassionate care for over 25 years.

We are committed to provide the highest quality medical, dental and surgical services available in a caring and individually-tailored manner that extends beyond your pet’s visit, and at a fair cost.

Have your pet's food delivered right to your door...

Visit our Online Store where you can peruse at your leisure diets and prescription medications as well as a wide variety of non prescription items that are reasonably priced. Any purchases may be ordered and delivered either to your home or can be picked up at the clinic.

Our website is a wealth of information...

Please browse our website to learn more about our animal clinic and the services we provide for companion animals in Lakefield and the surrounding areas. Read information in our Pet Library, view videos, take a virtual tour of our veterinary hospital, read testimonials, and find details about upcoming events. Please call our office today at (705)652-5267 for all of your pet health care needs.

 

Village Animal Hospital offers the VIN Client Information Library

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